Platform access level: This guide is for learners taking Arist courses in the Arist Messenger web app. You do not need an Arist platform role to follow it, just the login link from your organization and your employee ID.
The Arist Messenger web app puts your courses in any browser, on any device. If your organization delivers your courses through Arist Messenger, Arist's own delivery method, this web app is where you sign in and take them. Because logging in takes only your employee ID, it works just as well on a shared computer as on your own phone or laptop. This guide covers getting in, finding your courses, answering a lesson, and leaving a shared device safely.
If your lessons arrive in Microsoft Teams instead, see Using Arist on Microsoft Teams.
1. Open Arist Messenger in your browser
Your organization shares a login link that looks like https://messenger.arist.app/employee-login, and that link opens the page you sign in on.
Open it in the browser on a desktop computer, a phone, or a tablet, and the same login page comes up either way. The browser always loads the current version, so there is nothing to install or update.
Tip: Use the exact link your organization gave you rather than typing the address from memory. The link carries the settings that connect you to the right account, so a bookmarked or copied link is the reliable way in.
2. Log in with your employee ID
Enter your employee ID and select Log in. Your employee ID is the whole login, so there is no work email and no Microsoft Teams account involved.
If your ID is not recognized, check that you entered it exactly as your organization issued it, with no extra spaces or missing characters. If it still does not work, your HR team or an admin at your organization can confirm the right ID, since they manage the list Arist checks against.
3. Choose your language
The first time you log in, the web app asks for your preferred language. Your courses and messages then arrive in that language, and Arist places you in the right regional group for your organization automatically, so there is nothing else to configure.
Your organization controls which languages are available, so the list you see may be shorter than Arist's full range.
4. Find your courses
Once you are in, the home page lists everything you are enrolled in. Each course in the list shows you:
The course name and a preview of the latest message: You can tell what a course is and where it left off without opening it.
The time of the last activity: You can see at a glance which courses are waiting on you and which have been quiet.
A status badge: This reads Lesson 1/3 while a course is underway and Done once you have finished it.
Two controls help when the list grows. The search bar at the top of the list jumps you straight to a course by name, and a filter lets you look back at past enrollments, so a finished course is still there when you want to revisit a lesson.
Your courses run alongside each other in the web app, so several can be underway at once and you can move between them in any order. For the two rules that can still put a new course in line behind a current one, see Taking an Arist Course, Survey, or Nudge.
Arist does not alert you when a new lesson is ready in the web app. There is no browser notification, and no email or text arrives pointing you back here, so checking the web app is how you find a lesson waiting for you.
5. Take a lesson and reply
Select a course and it opens as a chat. Read the lesson, then reply by typing your answer in the message box or selecting one of the options the question offers. Answering is what moves you to the next lesson, and it is also how your organization learns whether the training is working.
If you need to step away in the middle of a lesson, you can close the page and pick up right where you left off the next time you sign in.
Try it: Open the course at the top of your list and answer the question waiting there. A single reply is usually all it takes to unlock the next lesson.
For what to expect across a whole course, from the welcome message to the closing questions, see Taking an Arist Course, Survey, or Nudge.
6. Pause a course or check its details
Open the three-dot menu at the top right of a course conversation and the course's own controls are on screen: Pause, which reads Resume while a course is paused, and Manage enrollment. Pausing stops lessons arriving until you are ready to start again, and it holds your place rather than cancelling anything.
The Manage enrollment screen tells you how the course reaches you, naming its delivery method, whether lessons arrive instantly or on a schedule, and the timezone your delivery times are based on. It also shows how far through the course you are, and the same Pause control sits at the bottom.
The three-dot menu beside the enrollments count on the home page holds the app-wide options instead: a switch between light and dark themes, plus Enroll and Help where your organization offers them.
Some of these menu options are your organization's choice, so your menus may show fewer items. The keywords work in every course conversation either way.
Reply PAUSE to take a break, and START or RESUME to pick the course back up. Replying SUPPORT or HELP sends back your enrollment details and support contacts. The full list, including how to opt out, is in Using System Keywords.
7. Use a shared device safely
On a computer other learners also use, such as a breakroom or floor terminal, leaving cleanly takes two steps.
Select Log out in the top bar, then close the browser tab.
Important: On a shared device, always log out and close the tab when you finish, so the next learner starts from a clean login page rather than inside your courses.
Open the same login link, enter your employee ID, and your courses and progress are exactly where you left them, on that device or any other.
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Note: Need help at any point? Reach out to your Arist Customer Success contact, or email [email protected].


