Platform access level: Org Admins, Managers, and Distributors (anyone who delivers courses and needs to prove they worked), plus Analysts, whose access is the Analytics page itself.
The Analytics page offers five CSV exports that carry more data than the dashboard shows on screen. Together they give you the full picture, from who received a course to what every learner replied. This guide shows where each export lives and what every column in it means.
1. Finding the five exports on the Analytics page
Open the Analytics tab and scroll to the bottom of the page.
Each tab exports the data it displays, so the tab you are on decides which export you get. Enrollments, Content, Cohorts, and Responses each have a tab of their own. The fifth export, Engagement, appears once you filter the page to a single course.
Export | What it holds |
Enrollments | One row per learner enrollment: progress, dates, accuracy, and confidence. |
Content | One row per course: enrollments, completion, and satisfaction across your organization. |
Cohorts | One row per cohort: learner counts and associated schedules. |
Responses | One row per learner reply: the question, the answer, and whether it was correct. |
Engagement | Response data for a single course, per question or all at once. |
All five carry analytics data rather than course content. To circulate the course's own text for review or legal approval, download the course as a Word document or a PDF instead. That option sits in the content editor's Actions menu and in the three-dot menu on the Content page. Using the Content Editor walks through it.
Tip: The Enrollments, Responses, and Engagement exports are the ones Arist users download most. Downloading the enrollment and response data together gives you the full picture of a campaign. The learner metadata in the Enrollments export lets you build custom reports broken down by region, role, or any other field you track.
If your organization uses Teams, exports include the data for the team you are working in. Select the Default team before you download to export your whole organization.
2. Enrollments export for learner-level progress
The Enrollments export shows individual learner enrollment data, one row per enrollment. Select the Enrollments tab and click Download. When the file is ready, a link appears at the bottom of the page, and the export is also emailed to you.
Every Enrollments export carries the columns below. After them, the file adds one column for each metadata field your organization tracks. The full column count varies from one organization to the next. Managing Metadata Fields shows where that list of fields is set.
Field | What it holds |
Learner ID | A unique identifier for each learner in Arist. |
Name | The learner's full name. |
The email address on the learner's account. | |
Total lessons | How many lessons the enrolled course contains. |
Current lesson | The lesson the learner is on or has reached. |
Course progress | The learner's completion percentage for the course. |
Course name | The course the learner is enrolled in. |
Course enrolled date | When the learner was enrolled in the course. |
Course start date | When the learner actually began the course. |
Course completed date | When the learner finished the course, if they have. |
Enrollment status | The message flow state, such as ready to send the next lesson or waiting for a learner response. |
Enrollment state | The overall state of the enrollment, such as active or completed. Read this field to understand what is happening with an enrollment. |
Accuracy rate | The percentage of questions the learner answered correctly. |
Reply rate | The percentage of questions the learner responded to. |
Number of questions received | How many questions were sent to the learner. |
Number of questions completed | How many questions the learner answered. |
Confidence lift | The change in the learner's confidence after the course, from a 0 to 10 question asked at the start and the end. |
Learner sentiment | The learner's satisfaction score out of 10. |
Address type | The delivery method used to reach the learner, such as SMS. |
Address value | The contact information behind that delivery method, like a phone number. |
Cohort name | The cohort the learner belongs to, if any. |
Channel name | The named Channel assigned to the schedule the learner was enrolled through, if one was assigned. |
Enrollment ID | A unique identifier for the enrollment record. |
External user ID | The learner's identifier in your own system, when your organization records one. |
For what the enrollment states mean in the delivery tracker, see Understanding Enrollment Statuses.
3. Content export for course-level results
The Content export gives an overview of all the content your organization has sent out, one row per course. Select the Content tab at the bottom of the Analytics page and click Download. The file saves straight to your computer's downloads folder.
Field | What it holds |
Content ID | A unique identifier for the content. |
Name | The course or content title. |
Schedules | How many schedules are configured for the content. |
Learners enrolled | How many learners are enrolled in the content. |
Completion rate | The average share of enrolled learners who completed the content. |
Reply rate | The average share of questions learners responded to. |
Accuracy rate | The share of questions learners answered correctly. |
Learner sentiment | The average learner satisfaction score out of 10. |
Confidence lift | The average change in learner confidence from the start of the course to the end. |
Use this export to compare courses against each other when leadership asks which training is performing best.
4. Cohorts export for group rosters
The Cohorts export gives an overview of the cohorts in your organization. Select the Cohorts tab at the bottom of the Analytics page and click Download. The file saves straight to your computer's downloads folder.
Field | What it holds |
Cohort ID | A unique identifier for the cohort. A nil value means those learners were not enrolled through a cohort. |
Cohort name | The cohort's name. |
Learners | How many learners the cohort contains. |
Schedules | How many schedules are associated with the cohort. |
For how cohorts are built and managed, see Managing Cohorts.
5. Responses export for every learner reply
The Responses export holds one row for every question a learner answered. Reach for it when you want the why behind your numbers. Select the Responses tab at the bottom of the Analytics page and click Download. When the file is ready, a link appears at the bottom of the page, and the export is also emailed to you.
Tip: The richest insights usually live in the response data. Read what learners say and notice how willing they are to answer: prompts that drew thoughtful replies are worth repeating, and ones that drew little response are worth rewriting in your next iteration.
Field | What it holds |
Interaction ID | A unique identifier for the question and response exchange. |
Course name | The course the question came from. |
Learner ID | The learner's unique identifier. |
Learner name | The learner's full name. |
The email address on the learner's account. | |
Question | The exact text of the question the learner was asked. |
Answer | The learner's answer, whether text, a number, or a letter choice. |
Answer option (letters) | The letter of the chosen option on multiple choice questions. |
Answer option (text) | The full text of that chosen option. |
Correct | True or False for graded questions. Blank for ungraded formats like rating and open-ended questions. |
Date | The date the learner responded. |
Response timestamp | The precise date, time, and timezone of the response. |
When your organization anonymizes learner data, this export arrives without the Learner name and Email columns.
6. Engagement export for one course's questions
Filter the Analytics page to a single piece of content and the Engagement tab appears with that course's lesson-by-lesson data.
From there, download the response data for an individual question, or download all of the course's response data from the top of the page. The columns match the Responses export. Both files arrive as a link at the bottom of the page and an email.
For reading the Engagement tab itself, lesson by lesson, see Reviewing Analytics.
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Note: Need help at any point? Reach out to your Arist Customer Success contact, or email [email protected].